Privacy Policy

1. Information we collect

We collect information you provide directly, such as your name, email address, phone number, and payment information when you register, create events, or purchase tickets on ENTREE. We also collect usage data automatically, including IP address, browser type, pages visited, and device information.

2. How we use your information

We use your information to:

• Create and manage your account
• Process ticket purchases and payments
• Send event confirmations and QR code tickets
• Verify organizer identity and process withdrawal requests
• Communicate platform updates and promotional content
• Improve our services and detect fraud

3. Payment information

All payment processing is handled by Flutterwave, a PCI-compliant payment processor. ENTREE does not store your card details. Your payment data is subject to Flutterwave's privacy policy.

4. Sharing your information

We do not sell your personal information. We may share data with:

• Event organizers (your name and email when you register or purchase a ticket for their event)
• Payment processors (Flutterwave) to complete transactions
• Service providers who help us operate the platform
• Law enforcement when required by applicable law

5. Data retention

We retain your account data as long as your account is active. You may request deletion of your account by contacting us at support@entree.app. Some data may be retained for legal and fraud prevention purposes.

6. Cookies

ENTREE uses essential cookies for authentication and session management. We may also use analytics cookies to understand how our platform is used. You can control cookie settings in your browser.

7. Security

We implement industry-standard security measures including encrypted data transmission (HTTPS), password hashing, and secure session tokens. No method of transmission over the internet is 100% secure.

8. Your rights

You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at support@entree.app. Users in certain jurisdictions may have additional rights under local data protection laws (including GDPR and NDPA).

9. Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on our platform. Continued use of ENTREE after changes constitutes acceptance of the updated policy.

10. Contact us

For privacy-related questions, contact us at privacy@entree.app or visit our contact page.